1. Scope of application

The following terms and conditions apply to all orders via our online shop.


  1. Contracting party, conclusion of contract

The sales contract is concluded with musumusu GmbH and Nepal Musumusu Knitting and Weaves P. Ltd.

The presentation of products in our online shop is not a legally binding offer, but a non-binding online catalogue. You can initially put our products into the shopping cart without any obligations and correct your entries any time before sending your binding order by using the correction tools that are provided for this purpose and which are explained in the course of the ordering procedure. By clicking the order button, you place a binding order for the goods in the shopping cart. The receipt of your order is confirmed by email immediately after you have sent the order.The conclusion of the contract with musumusu depends on the type of payment chosen by you.


  1. Contract language, contract renewal

The languages available for the contract are English.

We store the text of the contract and send you the order data and our terms and conditions by email. You can view and download the terms and conditions on this page at any time. You can view your past orders in our customer login.


  1. Terms of delivery

There are shipping costs in addition to the indicated product prices. You will find more information on the amount of the shipping costs during the checkout process.

We deliver only by mail order. You cannot pick up the product.


  1. Payment

We want to make your purchase convenient, safe and quick in musumusu and accept the following options:

Visa, MasterCard, Maestro, American Express, Shop Pay, Google pay, Apple pay, Sofort, Klarna Pay Later, ps-Überweisung, Bancontact, Bank Transfers which are managed by Shopify Payments.


  1. Reservation of proprietary rights

The goods delivered shall remain our property until full payment of the goods.


  1. Warranty and Guarantee

The statutory warranty rights shall apply. Information about any applicable additional warranties and the conditions can be found on the product page and on special information pages in the online shop.


  1. Liability

We are liable without limitation for claims due to damages caused by us, our legal representatives or agents


  • in case of injury to life, body or health,
  • in case of intentional or negligent violation of duty,
  • in case of guarantee promise, where agreed, or
  • insofar as the scope of application of the product liability law is opened.


In the case of a breach of essential contractual obligations, which is a requirement that enables the execution of the contract in accordance with the regulations, and which the contractual partner may regularly rely on, (cardinal duties) by slight negligence of us, our statutory representatives or agents, liability shall be limited to the damage foreseeable at the time the contract was concluded and that will typically occur. Furthermore, claims for damages are excluded.


  1. Dispute Resolution

The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/.

We are not obligated or willing to participate in a dispute settlement procedure at dispute resolution bodies.