Yes, you need an account to place an order. You can also place your order as a guest. However, an account allows you to review your order later.
After you have placed your order we will immediately send you an email that we have received your order. Once your order is on its way you will get another email with the tracking information of your parcel.
Yes, all listed prices include VAT.
Paying with your credit card on our website is safe. We use the most secure and trusted payment method from the Shopify.
The order will be delivered to you by DHL. We ship worldwide to the countries that DHL provides its service to.
The shipping costs and the delivery time depend on the order volume, value and the place of delivery. When you place an order, you will receive the delivery date by our delivery service DHL along with the tracking information of your parcel. However, the estimated delivery time could range from 7-15 days depending on the location.
Our DHL service at the moment is door to door service and we deliver to address mentioned in the shipping address section of the order received.
Yes, just fill in the name and address in the delivery address section. Please note, that the final price will take into account the shipment cost for the corresponding country.
Cancellation & Refund
Yes, you can cancel your order. We will confirm the cancellation with a cancellation receipt via email.
If you do not wish to keep a delivered article, please notify us within 14 days and return the article. Do note that we only refund items that are unworn and impeccable just like we send it to you.
No, you don’t have to pay the shipping costs for returns if the goods are sent within the 14 days of purchase.
As soon as the articles have been returned to us and we have checked them your money will be refunded. This happens as soon as possible and usually within two weeks after we have received the goods.
You can contact us through our contact page! We will be happy to assist you.